ACCEPTABLE USE POLICY
Wohlfpack Collective, LLC d/b/a 56Networks
Effective Date: 1/1/2026
SECTION I: DEFINITIONS
"Company" means 56Networks, an information technology (IT) managed service provider (MSP) operating in Colorado.
"Services" means the advisory, configuration, cloud-managed, and operational MSP support functions provided by Company.
"Customer" means the individual or entity accessing or using the Services or Website.
"Third-Party Providers" means external platforms (e.g., AWS, etc.) where Customer data resides.
"Website" means the online presence of Company at 56networks.com.
"Applicable Law" means all applicable federal, state, and local laws, rules, and regulations, including but not limited to laws of the State of Colorado and United States federal law.
SECTION II: PURPOSE AND SCOPE
This Acceptable Use Policy (AUP) defines prohibited conduct, permitted use standards, and Customer responsibilities related to the use of any products, services, systems, or support provided by Company (collectively, “Services”). This AUP is incorporated into and forms part of the applicable Master Services Agreement, Terms of Service, Statement of Work, or other written agreement between Company and the Customer (collectively, “Agreement”). In the event of any conflict between this AUP and the Agreement, the Agreement will control, except where this AUP is more restrictive with respect to use of the Services.
SECTION III: CUSTOMER RESPONSIBILITIES
Customer agrees to use the Services in compliance with this AUP, the Agreement, Applicable Law, and all applicable policies of Third-Party Providers.
Customer is responsible for all use of the Services under its accounts, including use by its employees, contractors, end users, and any other person who gains access through Customer-controlled credentials or systems.
Customer must implement and maintain reasonable administrative, physical, and technical safeguards to protect access credentials and systems that interact with the Services.
Customer must promptly notify Company if Customer becomes aware of any actual or suspected unauthorized use of the Services, compromise of access credentials, or security incident related to the Services.
SECTION IV: PROHIBITED USES
Customer may not use the Services, and may not permit or enable others to use the Services, in any manner that Company reasonably believes:
Violates Applicable Law, including but not limited to laws relating to computer fraud and abuse, intellectual property, privacy and data protection, harassment, or consumer protection.
Involves the creation, distribution, or operation of malware, ransomware, spyware, botnets, or any other malicious code or tools designed to gain unauthorized access or disrupt systems.
Involves network or system attacks, including but not limited to distributed denial of service (DDoS), malicious port scanning, network enumeration, exploit development or testing against systems without proper authorization, or attempts to bypass security controls.
Seeks to gain, or facilitates gaining, unauthorized access to any system, network, account, or data, including vulnerability trading, sale of access credentials, or similar activities.
Involves deceptive, fraudulent, or unlawful financial activities, including phishing, business email compromise, wire fraud, or other schemes intended to obtain money or sensitive information.
Constitutes harassment, targeted abuse, stalking, or threatening behavior toward any individual or entity, or promotes violence or discrimination.
Involves the storage, transmission, or distribution of content that is illegal under Applicable Law, including but not limited to child sexual abuse material or other explicitly illegal content.
Involves impersonation of any person or entity, identity falsification, forged sender identity, spoofed domains, or deceptive routing of communications.
Constitutes unethical or abusive use of Third-Party Providers, including actions that violate their applicable policies or materially interfere with their operations.
Infringes, misappropriates, or otherwise violates the intellectual property or proprietary rights of any third party, including unauthorized copying or distribution of software or content.
Violates privacy or data protection laws, including the Colorado Privacy Act and other data protection laws where applicable, such as by collecting, processing, or sharing personal data without a lawful basis or required consent.
SECTION V: EMAIL AND BULK SENDING POLICY
Customer may utilize outbound email or other electronic messaging through the Services, including bulk or automated messaging, only if all of the following conditions are met:
The activity complies with all Applicable Laws governing unsolicited communications, including, where applicable, the CAN-SPAM Act and any similar anti-spam or marketing laws in relevant jurisdictions.
Customer maintains accurate sender identification, valid reply-to addresses, and a clear and functioning opt-out or unsubscribe mechanism where required by law.
Customer sends messages only to recipients who have provided valid consent or for whom Customer otherwise has a lawful basis to contact under Applicable Law.
Customer honors all opt-out and unsubscribe requests without undue delay and maintains appropriate suppression lists.
Customer does not use purchased, scraped, or otherwise illegitimately obtained email lists in violation of Applicable Law.
Company may, in its reasonable discretion, suspend or restrict outbound messaging or related Services if such activity results in or is likely to result in measurable reputation or deliverability damage, including, without limitation, blocklisting of Company-controlled IP addresses or domains by major email or security providers, excessive spam or abuse complaints, or similar ecosystem impacts, regardless of whether such activity is unlawful. Company will, where commercially reasonable and not prohibited by law or by a Third-Party Provider, provide notice to Customer of such suspension or restriction.
SECTION VI: RESOURCE ABUSE AND FAIR USE
Customer may not utilize the Services to intentionally generate excessive, abusive, or disruptive automated traffic, including but not limited to brute force login attempts, credential stuffing, mass enumeration, or uncontrolled web crawling.
Customer must not circumvent or attempt to circumvent any usage limits, rate limits, or technical restrictions implemented by Company or any Third-Party Provider.
Company may implement reasonable technical or administrative controls, including throttling, rate limiting, or temporary suspension, to protect the stability, reliability, or security of the Services.
SECTION VII: THIRD-PARTY PROVIDERS
Customer acknowledges that the Services may rely on, integrate with, or be provisioned through Third-Party Providers. Customer agrees to comply with all applicable policies, terms of use, and acceptable use requirements of Third-Party Providers that are communicated to Customer or reasonably made available by such providers. Violations of such third-party terms by Customer or Customer-controlled users that result in suspension, termination, or enforcement action by a Third-Party Provider may result in immediate restriction, suspension, or termination of some or all Services by Company, without liability to Customer.
SECTION VIII: SECURITY COOPERATION AND INCIDENT RESPONSE
Customer agrees to reasonably cooperate with Company in the investigation, mitigation, and remediation of any actual or suspected security incident, abuse report, or violation of this AUP involving the Services.
Such cooperation may include, where appropriate and legally permitted, providing relevant logs, evidence, and contact information for impacted users or systems, and implementing recommended security controls.
Company may, without prior notice where urgent action is reasonably deemed necessary, temporarily suspend or modify access to portions of the Services, including inbound or outbound traffic, user accounts, or automated integrations, to mitigate or prevent security risks, abuse, or ongoing violations of this AUP.
SECTION IX: MONITORING AND ENFORCEMENT
Company does not actively monitor all Customer activity and has no obligation to do so; however, Company reserves the right, consistent with Applicable Law, to monitor, review, or investigate use of the Services to detect or address suspected violations of this AUP or security incidents.
Company may take any action it deems reasonably necessary to enforce this AUP or protect the Services, including issuing warnings, requesting remediation, limiting or throttling specific activities, suspending access to certain features, or suspending or terminating the Services, in whole or in part.
Where commercially reasonable and not prohibited by law or a Third-Party Provider, Company will provide Customer with notice of material enforcement actions and an opportunity to cure, except in cases of severe or repeated violations, imminent harm, or legal prohibitions.
SECTION X: LAW ENFORCEMENT AND LEGAL PROCESS
Company will comply with valid legal process and cooperate with law enforcement authorities as required by Applicable Law, including under the jurisdiction of the State of Colorado and applicable United States federal law.
Company may disclose information about Customer or use of the Services to law enforcement, government authorities, or third parties when required to do so by law, regulation, subpoena, court order, or similar legal process, or when Company, in good faith, believes such disclosure is necessary to protect the rights, property, or safety of Company, its customers, or the public.
SECTION XI: CHANGES TO THIS AUP
Company may update or modify this AUP from time to time to reflect changes in the Services, Applicable Law, industry practices, or for other legitimate business reasons.
Material changes to this AUP will be effective upon posting to Company’s website or other customer portal, or as otherwise communicated to Customer. Customer’s continued use of the Services after such changes become effective constitutes acceptance of the revised AUP.
SECTION XII: VIOLATIONS AND REMEDIES
Company reserves the right, in its reasonable discretion, to determine whether any use of the Services violates this AUP.
If Company determines that Customer has violated this AUP, Company may, in addition to any other rights or remedies available under the Agreement or at law or in equity, take one or more of the following actions: (a) issue a written or electronic warning; (b) require Customer to promptly cure the violation; (c) suspend or restrict all or part of the Services; or (d) terminate the Services or the Agreement, in whole or in part.
Except where immediate action is reasonably required to prevent or mitigate harm, or where prohibited by law or by a Third-Party Provider, Company will act in good faith and use commercially reasonable efforts to provide Customer with notice before suspending or terminating Services for violations of this AUP.
Failure by Company to enforce any part of this AUP is not a waiver of Company’s right to enforce it at a later time.
This AUP is not intended to, and does not, expand or limit any rights or obligations set forth in the Agreement, except with respect to the permitted and prohibited uses of the Services as expressly stated herein.
Last Updated: 12/1/2025
This Acceptable Use Policy may be subject to further revisions.
